SAP Knowledge Base Article - Public

3372448 - 'Error occurred while searching' when using search in Report Center

Symptom

  • 'Error occurred while searching' when using search in Report Center
  • No reports show up in Report Center even if they are shared with the affected user
  • When filtering 'Table' is not showing up

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

  • SAP SuccessFactors HXM Suite

  • Report Center

Reproducing the Issue

  1. Login to SF
  2. Navigate to Reporting
  3. Use search bar
  4. 'Error occurred while searching' appears

Cause

User has 'Report Center' permission, but missing 'Run Report' permission under 'Reports Permission' tab in RBP

Resolution

Grant 'Run Report' permission under 'Reports Permission' tab in RBP to the affected user.

For more details on Reporting permissions, please check article below:
Role-Based Permissions for Using Report Center

See Also

What Are Role-Based Permissions?

Keywords

Error occurred while searching search Report Center Run permission RBP share filter table , KBA , LOD-SF-ANA-RCT-LST , Report Centre Listing & SOLR Issues , Known Error

Product

SAP SuccessFactors HXM Suite 2305