SAP Knowledge Base Article - Public

3373019 - Format of sending an Online Offer Letter


This KBA outlines the format of sending an Online Offer Letter and how it appears in the Offer Letter Portlet and to the candidate.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental


SAP SuccessFactors Recruiting Management


  1. Recruiting>Job Requisitions
  2. Click on a Job Requisition
  3. Click on candidate application
  4. Take Action>Offer Letter
  5. Choose Country, Language and Offer Letter Template:
  6. On the next page, click on Online Offer:
  7. Then you are prompted to add an email template (from Manage Recruiting Email Templates):
  8. Click Next
  9. Then you will see a preview of the email template and then click Send:
  10. Once it's sent, you can click on "I'm Done", on the next page and you can see the offer letter in the Offer Letter portlet on the application:
  11. When you click on "Letter of Offer" as per step 10 above, you will see the Offer Letter template as per step 5 above:
  12. When you click on the "Online Offer" hyperlink in step 10 above, you will see the recruiting email template that was sent with the offer as per step 7:
  13. When the candidate logs in to the career site and goes to My Offers, they will see the Offer Letter template, like this:
  14. Candidate will receive an email with the email from Recruiting Email Templates:

See Also

2081527 - What are Online Offers in SuccessFactors Recruiting Management?

2104613 - FAQ: Offer Letters and Offer Detail - Recruiting Management

Choosing Online Offer Option


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SAP SuccessFactors Recruiting all versions