SAP Knowledge Base Article - Preview

3373062 - How to investigate the "Process group low instance count" alert in Dynatrace - SAP Commerce Cloud

Symptom

When accessing Dynatrace the following alert can be observed: "Process group low instance count", which indicates: "The observed number of concurrently running instances (0) was below the configured minimum of X for tomcat <service>-*". The service could be backgroundprocessing, backoffice, storefront, etc.


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Environment

SAP Commerce Cloud

Product

SAP Commerce Cloud all versions

Keywords

Commerce, Cloud, Dynatrace, Alert, CCV2, hybris, Commerce Cloud, low instance count, running instances, tomcat , KBA , CEC-SCC-CLA-DEP , Deployments , CEC-SCC-CLA-ENV-EMG , Environment Management , How To

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