SAP Knowledge Base Article - Public

3373109 - Proxy import email notification did not inform about the wrong value in the "Remove All" column


When performing a proxy import, the email notification did not inform about the wrong value in the "Remove All" column, instead it threw an error "Error: User Id not provided or is invalid"


SAP SuccessFactors HXM Suite

Reproducing the Issue

  1. Login to SuccessFactors
  2. Go to Admin Center > Proxy Import;
  3. Download the template by hitting "Download a blank CSV template";
  4. Add a row in the import file for each proxy assignment you want to add, edit, or remove.
  5. Define the proxy relationship with the following values:
    USERID is the account holder, identified by User ID.
    PROXYID is the proxy, identified by User ID.
  6. Optional: For each row, set a time range for the proxy assignment. You can add a START_DATE, an END_DATE, or both, in yyyy-MM-dd HH:mm format. (By default, proxy assignments start as soon as they’re created and have no end date. Use this option to restrict proxy assignments to the specified time range). Note: Start and end times are based on the local time zone of the proxy administrator who sets them, as shown in Employee Central or on their employee profile.
  7. Enter YES in the ALL column to give proxy rights to all areas of the system, so that the proxy can do everything the account holder can do.
  8. Enter YES in the REMOVE ALL column to remove all proxy rights for the specified account holder.
  9. Enter YES in one or more columns named for specific areas of the system (such as Performance Manager Forms or Compensation) to grant proxy rights for just those areas. The value NO is implied by a blank field. You don't have to enter it in the file.
  10. Once the csv file is ready, save it, click on Browse, select the file and import it.


Engineering team is working on an enhancement to improve the error messaging in the future release

See Also

2524310 - Proxy Import Feature | How to enable, grant access and use

Deleting Proxy Assignments for Inactive Users with Proxy Import

Creating, Editing, or Deleting Proxy Assignments with an Import File

SuccessFactors Platform Release Information FAQ [1H 2022]


Error: User Id not provided or is invalid, Remove All, proxy import, email notification , KBA , LOD-SF-PLT-PRX , Proxy , Problem


SAP SuccessFactors HXM Core 2305