3373110 - Supplier Name Updated in Master Data but Not Reflected in Purchase Order

Supplier name is changed in master data, however, it is not reflecting in Purchase Order

SAP Business ByDesign

1. Go to Supplier Base work center
2. Go to suppliers View and search for DEF
3. Go to Changes tab
4. On the supplier name changed from YPR to PQR 

Now,

1. Go to Purchase Requests and Orders work center
2. Select the Purchase Orders view
3. Choose the relevant Purchase Order
4. Go to General Tab, here the supplier name is different

It shows the old supplier name

There are situations where it is necessary to retain the original data (e.g., name or address) used at the time of document creation. For example, if a purchase order (PO) is created based on an older purchase contract or by copying an existing PO generated before any changes were made to the supplier’s information, the new PO will inherit the original supplier data from the referenced documents. 

This behavior is a limitation of the current system design and cannot be altered. 

It appears that PO DEF was created by copying an existing PO that was generated before the supplier’s name was updated. As a result, PO DEF reflects the old supplier information.

There are two ways to handle instances for this issue:

In case of purchase contract reference, User can end the old contract and create a new contract with the updated supplier name. Then every purchase order created out of the new contract will have the new name correctly.

In case of PO creation, either enter supplier manually or in case of copy from old PO, user can go to "View All" screen then remove supplier ID in document and add it back using value help, then it will refer to supplier updated details.

Since supplier invoice for PO  has already been paid, unfortunately we cannot make any change now as it can cause inconsistencies & synchronization problems in system.

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