SAP Knowledge Base Article - Public

3373127 - Instructor "My Classes" Issue with scheduled classes Users filter

Symptom

On the Instructors My Classes > scheduled classes > users tab the top right filter drop-down shows All, Enrolled,Waitlist users but after refreshing browser shows only All, Not recorded learning

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Create class with enrolled & waitlisted users.
  2. Login to learning as an instructor of the above class.
  3. Click on the scheduled class and navigate to the Users tab
  4. Select the Filter by drop-down showing values: All, registered, Waitlisted
  5. Use F5 key to refresh browser.
  6. Select the Filter by drop-down showing values: All, Not recorded learning

Cause

API call used post refreshing page is applying different parameter to display than original page landing.

Resolution

Resolved in 2H2023 via WEF-128972 by forcing browser refresh to check on the schedule status if it matches the default value of parameter scheduleOfferingsMode called when navigating to the tab.

Keywords

sap, sf, successfactors, success, factors, learning, lms, instructor, my, classes, class, scheduled, user, users, filter, drop-down, drop, down, all, future, waitlist, registered, recording, KI2305 , KBA , LOD-SF-LMS-INS , Instructors and My Classes , LOD-SF-LMS-SCH , Class - Scheduled Offerings , Bug Filed

Product

SAP SuccessFactors Learning 2305