SAP Knowledge Base Article - Public

3373330 - How to fix Geo Map display in a responsive page when zooming in and out in SAP Analytics Cloud (SAC) & SAP Digital Boardroom


The following behavior occurs in SAP Analytics Cloud (SAC):

  • You are using browser zoom out when on a standard responsive story page where Geo Maps are used.
  • You would like this widget to stay immobilized when zooming, however on a responsive page the geo map will zoom in and out accordingly.
  • The same does not happen on canvas page.


SAP Analytics Cloud Version 2023.16.4

Reproducing the Issue

  1. Log on to SAC.
  2. Access affected story.
  3. Navigate to responsive page with geo maps.
  4. Zoom out in the window via browser option.
  5. Notice the maps are also zooming out, expanding the view on a bigger scale of the region/continent.


  • SAP generally does not support using browser zoom
  • This is by-design behavior for classic story design. 


Apply the same workflow in an optimized design experience story, where you can achieve the geo map visuals to stay fixed.

See Also

Your feedback is important to help us improve our knowledge base.


SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, connected, failure, stopped, sap analyst cloud,, predictive analytics (analysis), data analysis (analytics) tools, analytics tools, sap analytics cloud, data literacy, advanced analytics, data democratization, analytics software, real time analytics, self service analytics, advanced data analytics, analytics as a service, analytics cloud / cloud analytics, saas analytics, cloud bi, enterprise planning, cloud data analytics, cloud based analytics, analytics cloud platform, modern analytics, real time analysis, cloud analytics solution(s), what is sap analytics cloud, cloud analytics tools, analytics in the cloud, cloud analytics software epm, business intelligence,
, KBA , LOD-ANA-DES , Story Design & Visualizations , Problem


SAP Analytics Cloud 1.0