Symptom
You are using the Add Products from past orders option and you wonder the logic behind the products displayed.
Environment
SAP Cloud for Customer
Reproducing the Issue
- Go to the Sales work center.
- Open the Sales Quotes view.
- Open sales quote ABC (where ABC is the ID of a sales quote).
- Click in the Quick Add Products button.
- Select the Past Orders options.
Cause
Products of selected sales orders displayed in this list have matching distribution channel under sales area (in product master data) with the sales quote distribution channel.
Resolution
This is the system current standard behavior.
Keywords
Sales ; Quote ; Quotes ; Add ; Past ; Orders ; Logic ; Wrong ; Behavior ; Determination ; List ; , KBA , LOD-LE-CQP , Customer Quote Processing , Problem
Product
SAP Cloud for Customer core applications all versions