SAP Knowledge Base Article - Public

3373375 - Add Products From Past Orders Logic

Symptom

You are using the Add Products from past orders option and you wonder the logic behind the products displayed.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Sales work center.
  2. Open the Sales Quotes view.
  3. Open sales quote ABC (where ABC is the ID of a sales quote).
  4. Click in the Quick Add Products button.
  5. Select the Past Orders options.

Cause

Products of selected sales orders displayed in this list have matching distribution channel under sales area (in product master data) with the sales quote distribution channel.

Resolution

This is the system current standard behavior.

Keywords

Sales ; Quote ; Quotes ; Add ; Past ; Orders ; Logic ; Wrong ; Behavior ; Determination ; List ;  , KBA , LOD-LE-CQP , Customer Quote Processing , Problem

Product

SAP Cloud for Customer core applications all versions