SAP Knowledge Base Article - Public

3373420 - Select all check box not working correctly within Service Order - SAP S/4HANA Cloud 2308


When selecting the select all check box on the items maintained within a Service Order, all the records are not correctly selected on the first attempt. 


SAP S/4HANA Cloud 2308

Reproducing the Issue

  1. Open the Manage Service Order App.
  2. Select the relevant record.
  3. Click edit. 
  4. Press the Items Tab.
  5. On the actions column select the check box which selects all records.
  6. The screen refreshes and not all records are selected


Software issue


  • A correction has been developed to address this issue.
  • The correction is planned to be delivered in the upcoming Hotfix Collection 6.
  • The implementation is planned to take place in the next maintenance window on October 1st.
  • As a workaround repeat the steps and unselect and select the checkbox once more and the records will be selected 

See Also

3373564 - Problems with focus on different elements and mass selection


service order, manage service order, check box, select all, select, all, check, box, service, s/4hana cloud , KBA , CRM-S4-SRV-SVO-2CL , S4CRM: Service Order (Public Cloud) , Problem


SAP S/4HANA Cloud 2308