Symptom
The Agents tab shows the status of an agent is red.
DSOnPremiseAgent logs from the disconnected agents show an error:
- 2023-09-01 05:55:19 CDT SEVERE: fetch request from cloud received error Code: 429, response content:
- 2023-09-01 05:55:19 CDT SEVERE: Error fetch request from cloud, url=https://*.hana.ondemand.com/DSoD/agentmanager/agent_request, agentCUID=*;*
com.sap.im.ds.onpremiseagent.exception.CommunicationException: Cloud server exception occurred, log id =
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Environment
SAP Cloud Integration for data services
Product
SAP Cloud Integration for data services all versions
Keywords
KBA , LOD-HCI-DS-AGNT , On-Premise Agent, Connectivity, Task Run errors , Problem
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