Symptom
When attempting to perform a SOAP API Call to CPQ, Rejected by policy error is thrown.
Environment
SAP SALES CLOUD CPQ
Reproducing the Issue
- Attempt to perform a SOAP Call to CPQ System
- Check the error log.
Cause
SOAP Signing purpose is active in CPQ and signature is not being provided in certificate body.
Resolution
There are two possible solutions for the issue:
- Switch SOAP Signing off
- Configure certificate body to contain signature.
See Also
Keywords
SOAP, CPI, Rejected, Policy, Error, CPQ, Certificate , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Bug Filed
Product
SAP CPQ 2023