SAP Knowledge Base Article - Public

3373560 - "Unexpected response status: 400" error generating X.509 Certificate

Symptom

Error when trying to generate a new X.509 Certificate in Security Center: org.apache.http.client.ClientProtocolException: Unexpected response status: 400

Environment

SAP SuccessFactors HXM Suite

Reproducing the Issue

  1. Go to Security Center
  2. Select X509 Certificates
  3. Click on Add.
  4. Certification Authority (CA) = SAP Cloud Root CA
  5. Select a valid until date
  6. Click 'Generate and Save'

Resolution

When performing the steps to generate the certificate, please ensure the "Valid until" is set to a date within less than a year.

For example:

If you are doing this on August 31st, 2023, select Valid Until as August 27th, 2024.

Keywords

sf, security centre, success factors , KBA , LOD-SF-PLT-PGP , PGP Encryption , How To

Product

SAP SuccessFactors HXM Core 2305