SAP Knowledge Base Article - Preview

3373591 - '<Action Required> CPI-Helper high utilization' email in Cloud Integration

Symptom

You have received an email similar to the one below and would like to know more details. The email contains the following information:

  • We noticed a huge number of API calls being made from your Cloud Integration tenant which is causing a overload on our micro service. This results in showing empty data on monitoring page and at times customer receives time timeout exceptions on monitoring page.
    The main suspect for the high utilization on monitoring UI is the “CPI-Helper” Chrome Extension. Kindly suggest your developers to disable it immediately and keep it that way <DATE>.


Read more...

Environment

  • SAP Business Technology Platform
  • SAP Integration Suite
  • Cloud Integration

Product

Cloud Integration all versions ; SAP Integration Suite 1.0

Keywords

Cloud Integration, SAP Integration Suite, SAP Cloud Platform Integration, Cloud Platform Integration, SAP CPI, CPI, SCPI, HANA Cloud Integration, HCI, SAP HCI, tenant, iFlow, Integration Flow, mail, action, CPI, API, High, Helper, Extension, Chrome , KBA , LOD-HCI-PI-MPL , Message Processing Log and Monitoring Functions , How To

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.