Symptom
The dimension members displayed in some SAP Analytics Cloud story elements do not seem to match the members expected to have booked data.
Environment
- SAP Analytics Cloud (Enterprise) 2023.16
Reproducing the Issue
- Pre-requisite is a BW Query X that has the following properties/settings:
- Some "Key Figure" and/or "Second Structure" members set as "always visible" while others are not.
- A dimension D1 with dimension members which have booked values only for some "Key Figure" and/or "Second Structure" members.
- Create a BW Live model in SAP Analytics Cloud based on BW Query X and use it in a story.
- Access the "Custom Group" dialog by following steps similar to:
- Add a chart or table.
- Put dimension D1 on a feed.
- Click the hierarchy icon on the dimension D1 token and select "Set Hierarchy ...".
- In the "Select Hierarchy" dialog click the "+ Create Custom Group" option in the dropdown.
- When the "Custom Group" dialog is displayed the dimension members displayed in the "Member List" should match those with booked values for the "Key Figure" and/or "Second Structure" members set as "always visible" in the BW Query definition.
Cause
Story elements which query for data from BW Live data sources but do not have the explicit ability to set "Key Figure" and/or "Second Structure" selections (e.g. the Custom Group dialog) will use those "Key Figure" and "Second Structure" members which are set as "always visible" in the BW Query definition on the server.
These "always visible" members from the BW Query definition need to be taken into account when evaluating whether the returned dimension members are correct.
Resolution
This behavior is by design.
If there are missing dimension members in the "Custom Group" member list due to the specified "always visible" members of "Key Figure" and/or "Second Structure" dimensions there are two potential things that could be changed:
- Change the "always visible" list of "Key Figure" and/or "Second Structure" members so that all desired dimension D1 members have booked values.
- Set all "Key Figure" and "Second Structure" members to be "visible on demand" rather than "always visible".
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening a case for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using SAP for Me, Google or Bing:
- https://me.sap.com/servicessupport/search#?q=SAP%20Analytics%20Cloud%20OR%20SAC&tab=All
- https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
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