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3374003 - Unable to determine parameter "DNS domain name" at step syb_dialog_presettings


When performing new system installation using Software Provisioning Manager 1.0 (SAP Note: 1680045) on ASE Database, you got the following issue.




TRACE      <timestamp> (root/sapinst) (startInstallation) [Installer Callback]
syb_dialog_presettings: installer gets real host name as <Hostname>

ERROR      <timestamp> (root/sapinst) (startInstallation) [CSiStepExecute.cpp:1104] id=controller.stepExecuted errno=FCO-00011 CSiStepExecute::execute()
The step syb_dialog_presettings with step key |NW_Java_OneHost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|onehost|0|NW_CreateDBandLoad|ind|ind|ind|ind|createdbandload|0|NW_CreateDB|ind|ind|ind|ind|createdb|0|NW_SYBX_SWITCH|ind|ind|ind|ind|SYB_DB_CONTEXT|0|NW_SYB_DB|ind|ind|ind|ind|id_NW_SYB_DB|0|syb_dialog_presettings was executed with status ERROR (Last error reported by the step: Caught ::ESyException in module call: At line 228 file /bas/753_REL/bc_753_REL/src/ins/SAPINST/impl/src/syslib/network/syxxcnwmgt.cpp


Unable to determine parameter "DNS domain name". DNS domain name is not configured in resolv.conf (UNIX) or the registry (Windows) and neither getaddrinfo nor gethostbyname could retrieve it.




  • SAP Netweaver 7.x
  • Sybase ASE Database
  • SWPM 1.0
  • OS independent 


SAP ERP all versions ; SAP NetWeaver Application Server for ABAP all versions ; SAP NetWeaver Application Server for Java all versions ; SAP Solution Manager all versions


Unable to determine parameter, DNS domain name, Java system, ASE
, KBA , BC-INS-SWPM , Installation with Software Provisioning Manager , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , Problem

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