3374003 - Unable to determine parameter "DNS domain name" at step syb_dialog_presettings

When performing new system installation using Software Provisioning Manager 1.0 (SAP Note: 1680045), you got the following issue.

 

sapinst_dev.log

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TRACE      <timestamp> (root/sapinst) (startInstallation) [Installer Callback]
<DBtype>_dialog_presettings: installer gets real host name as <Hostname>

ERROR      <timestamp> (root/sapinst) (startInstallation) [CSiStepExecute.cpp:1104] id=controller.stepExecuted errno=FCO-00011 CSiStepExecute::execute()
The step <DBtype>_dialog_presettings with step key |NW_Java/Abap_OneHost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|onehost|0|NW_CreateDBandLoad|ind|ind|ind|ind|createdbandload|0|NW_CreateDB|ind|ind|ind|ind|createdb|0|NW_<DBtype>_SWITCH|ind|ind|ind|ind|<DBtype>_DB_CONTEXT|0|NW_SYB_DB|ind|ind|ind|ind|id_NW_<DBtype>_DB|0|<DBtype>_dialog_presettings was executed with status ERROR (Last error reported by the step: Caught ::ESyException in module call: At line 228 file /bas/753_REL/bc_753_REL/src/ins/SAPINST/impl/src/syslib/network/syxxcnwmgt.cpp

<..>

Unable to determine parameter "DNS domain name". DNS domain name is not configured in resolv.conf (UNIX) or the registry (Windows) and neither getaddrinfo nor gethostbyname could retrieve it.

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• SAP Netweaver 7.x
• AnyDB
• HANA DB
• SWPM 1.0, 2.0
• OS independent
• S/4 HANA

SAP ERP all versions ; SAP NetWeaver Application Server for ABAP all versions ; SAP NetWeaver Application Server for Java all versions ; SAP S/4HANA all versions ; SAP S/4HANA foundation all versions ; SAP S/4HANA foundation on SAP NetWeaver Application Server for ABAP, version for SAP HANA all versions ; SAP Solution Manager all versions

, KBA , BC-INS-SWPM , Installation with Software Provisioning Manager , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , Problem