SAP Knowledge Base Article - Public

3374156 - Non Recurring Pay Component Records Are Missing


  • Non Recurring Pay Component records are missing.
  • The audit report does not show any deletion.


SAP SuccessFactors Employee Central - Compensation Information

Reproducing the Issue

  1. Navigate to the impacted user profile and check the Spot Bonus portlet, the record is not present.
  2. Go to Report center > Take the Person and Employment Audit report.
  3. Choose Non Recurring Pay Component > The audit report is blank for the user.


  • Engineering team is currently investigating the issue.
  • This KBA will be updated once there are further updates.


Pay Component Non Recurring, One Time Payment, Spot Bonus, PCNR, disappear, delete, missing, INC5560685 , KBA , LOD-SF-EC-CMP-NRE , Spot Bonus & Non-Recurring Payments , Bug Filed


SAP SuccessFactors Employee Central all versions