Symptom
- Non Recurring Pay Component records are missing.
- The audit report does not show any deletion.
Environment
SAP SuccessFactors Employee Central - Compensation Information
Reproducing the Issue
- Navigate to the impacted user profile and check the Spot Bonus portlet, the record is not present.
- Go to Report center > Take the Person and Employment Audit report.
- Choose Non Recurring Pay Component > The audit report is blank for the user.
Resolution
- Engineering team is currently investigating the issue.
- This KBA will be updated once there are further updates.
Keywords
Pay Component Non Recurring, One Time Payment, Spot Bonus, PCNR, disappear, delete, missing, INC5560685 , KBA , LOD-SF-EC-CMP-NRE , Spot Bonus & Non-Recurring Payments , Bug Filed
Product
SAP SuccessFactors Employee Central all versions