3374207 - Name of the user is missing when you click the Profile icon

Click the Profile Icon in right corner but no name showing. 

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental." 

SAP SuccessFactors HCM Suite

• Login to instance
• click on user profile icon at the right top corner

First name and Last name is Empty in User Data File. 

Update the user First name and Last name in employee import template with other required details and import the file to fix the issue. 

For more details, refer SAP KBA 2797141 - Employee Import/Export Data

KBA 2797141 - Employee Import/Export Data

Employee Import, File name, Last name, User Data File, UDF, Employee Export, User icon, Profile pane, Profile tab, SuccessFactors, platform, sf , KBA , LOD-SF-PLT-MNG , Manage user Issues , Problem