SAP Knowledge Base Article - Public

3374207 - No name is displayed in right top corner

Symptom

Click user icon in right corner but no name show here like below

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors HXM Suite

Reproducing the Issue

Login to instance and click user icon in right top corner

Cause

It should be caused by user's First name and Last name is empty in UDF.

Resolution

Please follow up below KBA to maintain First name and Last name for the user.

2797141 - Employee Import/Export Data

Keywords

employee import,display name,first name,last name , KBA , LOD-SF-PLT-UIM , Employee Import Issues , Problem

Product

SAP SuccessFactors HCM Suite all versions