SAP Knowledge Base Article - Public

3374207 - Name of the user is missing when you click the Profile icon

Symptom

Click the Profile Icon in right corner but no name showing. Example image below: 

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental." 

Environment

SAP SuccessFactors HCM Suite

Reproducing the Issue

Login to instance and click user icon in the right top corner

Cause

First name and Last name is Empty in User Data File. 

Resolution

Please follow up below KBA to maintain First name and Last name for the affected user.

2797141 - Employee Import/Export Data

Keywords

Employee Import, File name, Last name, User Data File, UDF, Employee Export, User icon, Profile pane, Profile tab , KBA , LOD-SF-PLT-UIM , Employee Import Issues , Problem

Product

SAP SuccessFactors HCM Suite all versions

Attachments

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