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3374225 - Flexible Workflow Email Notifications are not sent

Symptom

  • Although email templates are properly maintained for flexible workflows, no notification emails are received by the workflow agents.
  • In the technical workflow log,  "Notification email to recipients triggered (Template id 'xxxx') (Message no. SWF_FLEX_RUN070)"  can be found but no email is actually sent.
  • In the application log of output manage job (SAP_WORKFLOW_OUTPUT_MANAGEMENT), the following error can be found.
    • Workitem 'xxxx' has no recipients with valid e-mail addresses. (SWF_FLEX_RUN 066)


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Environment

  • SAP Business Workflow
  • SAP NetWeaver
  • SAP Web Application Server for SAP S/4 HANA
  • ABAP PLATFORM - Application Server ABAP

Product

ABAP platform all versions ; SAP Web Application Server for SAP S/4HANA all versions

Keywords

WF_GDPR, SWF_WORKFLOW, WF_WIKIONE, SWF_FLEX_RUN070, SWF_FLEX_RUN066 , KBA , BC-BMT-WFM-NOT , WebFlow Notifications , Problem

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