SAP Knowledge Base Article - Public

3374400 - How to delete failed or cancelled payment run in Manage Automatic Payments App - S/4HANA Cloud


In rare cases, a payment run in the Manage Automatic Payments App comes to a stop halfway, leaving the payment canceled or failed. When this happens, the supplier or customer accounts included in the payment are locked automatically to avoid repetitive processing.



Reproducing the Issue

  1. Enter App Manage Automatic Payments and create a payment run.
  2. Check in the Log the reason of the failed run (i.e posting period was not open).
  3. The failed run has different Status:
  • Payment Run Failed
  • Payment Cancelled
  • Pre-Notification Run Cancelled
  • Pre-Notification Run Failed


Since CE2402 feature of Delete Output button in Manage Automatic Payments App has been enhanced. You can now reset exceptional payment runs, including cancelled and failed SEPA direct debit pre-notification payment runs, and reschedule a payment run or create a new one, depending on the updated payment run status.

It can happen, that the job is Finished and is in Success status, but in the Log it is "Data for date DD.MM.YYY identification XXXX could not be deleted". For such cases please create ticket to component FI-FIO-AP-PAY-2CL.

See Also

Reset Payment Runs in Manage Automatic Payments


automatic, payment, failed, cancelled, status, delete, reset, Manage Automatic Payments, F0770, F0 770 , KBA , FI-FIO-AP-PAY-2CL , Payment Apps (Public Cloud) , How To


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