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3374424 - EWM-QM: Quality Certificate feature does not work (missing statuses QI15/QI16 and CTCM/CROK)

Symptom

Quality certificate process does not work with EWM lot/inspection document, although, quality inspection with quality certificate should be possible according to SAP Help

'Quality Certificates in Goods Receipt with EWM'

https://help.sap.com/docs/SAP_S4HANA_ON-PREMISE/2bc3ee8d1c83404e8cf62418640004f2/81071b0a95d24f039bafce4566c190b7.html?version=2022.002&locale=en-US.

All the prerequisites are fulfilled in the affected system, however:

the expected system status is not set in the inspection document neither in the inspection lot.

Relevant statuses:

  • for the inspection document:
    I1866 -  QI15 - Ext.Syst: Cert. Conf. Missing
    I1867 - QI16 - Ext.Syst: Cert. Receipt Conf.
  • for the inspection lot:
    I0294 - CTCM Certif.confirmation missing
    I0366 - CROK Certificate receipt confirmed


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Environment

As of SAP S/4HANA 2022.

Product

SAP S/4HANA all versions

Keywords

SCM-EWM-QM, CA-QIE, IF_QIE_EX_COMMUNICATION, /SCWM/CL_EX_QIE, GET_COMMUNICATION_MODE, PROPERTY_VALUE_MAPPING, GET_RFC_DESTINATION, GET_ADDITIONAL_DATA, VERIFY_DATA, GET_EXT_QMSYST, IF_QIE_EX_COMMUNICATION~GET_COMMUNICATION_MODE, IF_QIE_EX_COMMUNICATION~PROPERTY_VALUE_MAPPING, IF_QIE_EX_COMMUNICATION~GET_RFC_DESTINATION, IF_QIE_EX_COMMUNICATION~GET_ADDITIONAL_DATA, IF_QIE_EX_COMMUNICATION~VERIFY_DATA, IF_QIE_EX_COMMUNICATION~GET_EXT_QMSYST, IF_QIE_OA_SMPSIZE~OVERALL_SMP_CALC, IF_EX_QIE_SMPSIZE_CHECK~GET_AND_CHECK_SMPSIZE, IF_QIE_CHECK_IRULE~CHECK_IRULE_ARGS, SCM Extended Warehouse Management, Define and Activate Warehouse-Dependent IOTs, IOT4, Certificate Proc., /SCWM/V_QIOTWM_2-CERTIFICATE_PROC_ACTIVE, QM in Procurement, Define Control Keys for QM in Procurement, Certificate Type, Certificate Required, Certificate for Each PO Item, V_TQ05-WEPRF, WEPRF, Certificate for Each GR Item, V_TQ05-ZGLIEF, ZGLIEF, Enhanced Certificate Processing, V_TQ05-QCPRACT, QCPRACT, V_TQ05-MSGART, MSGART, With Lot: Status, With Lot: Status, No SkipToStock, 1701 , KBA , SCM-EWM-QM , Quality Management , CA-QIE , Quality Inspection Engine , Problem

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