SAP Knowledge Base Article - Public

3374445 - Export File is Generated with Empty Rows and Wrong Formatting

Symptom

The CSV file generated when using the Export Based on Export Definition option directly at the target group or Create Export File at campaign has empty rows, breaking the file formatting.

Environment

SAP Marketing Cloud

Cause

This is a system limitation when the entries' value of the attribute used in the Export Definition have line breaks. When the CSV file is rendered these line breaks are not suppressed, which causes the empty lines between different entries/rows at the resulting file.

Resolution

This is the expected system behaviour.

 

An alternative is to submit your feature request through SAP Influence so that the feature could be evaluated by product management and possibly implemented in future releases. Please refer to KBA 2812948 - How To: Enhancement Request Process for SAP Marketing Cloud Using the Customer Influence Platform.

See Also

export file, export definition, create export file, blank format, enter, line break

Keywords

KBA , CEC-MKT-EXP , Export Definitions , Problem

Product

SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions