SAP Knowledge Base Article - Public

3374483 - "Document Generation Template" is not available/listed - Onboarding

Symptom

  • In Document Generation - Manage Document Template > Create New > the "Document Generation Template" is not available or listed.
  • The same behavior is seen under "Create New" > "Document Generation Template" is not available or listed.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

  • SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Go to Admin Center
  2. In the Tools Search field, enter Document Generation - Manage Document Template
  3. Search for Document Generation Template
  4. The selection Document Generation Template is not available

Cause

  • Missing permissions.

Resolution

Ensure the following permissions are granted:

  1. Manage Document Generation Templates > Generate Documents
  2. Manage Document Generation > 
    • Manage Document Template
    • Manage Document Template Mapping
    • Generate All Documents as Admin
    • Mass generate all documents as an admin
  3. Miscellaneous Permissions > Document Generation Template

Results:

See Also

Keywords

Onboarding, Onboarding 2.0, OBX, Custom Tokens, Token, Custom, Email Templates, Document Generation - Manage Document Template, Document Generation Template , KBA , LOD-SF-OBX-EML , Notifications , How To

Product

SAP SuccessFactors Onboarding 2305

Attachments

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