Symptom
- In Document Generation - Manage Document Template > Create New > the "Document Generation Template" is not available or listed.
- The same behavior is seen under "Create New" > "Document Generation Template" is not available or listed.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
- SAP SuccessFactors Onboarding
Reproducing the Issue
- Go to Admin Center
- In the Tools Search field, enter Document Generation - Manage Document Template
- Search for Document Generation Template
- The selection Document Generation Template is not available
Cause
- Missing permissions.
Resolution
Ensure the following permissions are granted:
- Manage Document Generation Templates > Generate Documents
- Manage Document Generation >
- Manage Document Template
- Manage Document Template Mapping
- Generate All Documents as Admin
- Mass generate all documents as an admin
- Miscellaneous Permissions > Document Generation Template
Results:
See Also
Keywords
Onboarding, Onboarding 2.0, OBX, Custom Tokens, Token, Custom, Email Templates, Document Generation - Manage Document Template, Document Generation Template , KBA , LOD-SF-OBX-EML , Notifications , How To
Product
SAP SuccessFactors Onboarding 2305
Attachments
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