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3374497 - SAP IBP: "Index was out of range. Must be non-negative and less than the size of the collection. (Parameter 'index')" Error When Logging Into the SAP IBP, add-in for Microsoft Excel

Symptom

While logging into the SAP IBP, add-in for Microsoft Excel, the following error message pops up and the login process fails:

"Index was out of range. Must be non-negative and less than the size of the collection. (Parameter 'index')"



Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

  • SAP Integrated Business Planning
  • SAP IBP, add-in for Microsoft Excel

Product

SAP Integrated Business Planning all versions

Keywords

login, error, message, index, out of range, non-negative , KBA , SCM-IBP-XLS-LGN , Excel Add-In Logon , SCM-IBP-XLS , Excel Client , SCM-IBP-XLS-UI , SAP IBP, add-in for Microsoft Excel (User Interface) , Problem

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