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3374497 - "Index was out of range. Must be non-negative and less than the size of the collection. (Parameter 'index')" error message when logging into the SAP IBP, add-in for Microsoft Excel

Symptom

While logging into the SAP IBP, add-in for Microsoft Excel, the following error message pops up and the login process fails:

"Index was out of range. Must be non-negative and less than the size of the collection. (Parameter 'index')"



Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

  • SAP Supply Chain Management (SCM)
  • SAP Sales and Operations Planning (SCM-SOP)
  • SAP Integrated Business Planning (SCM-IBP)

Product

SAP Integrated Business Planning for Supply Chain all versions

Keywords

login, error, message, index, out of range, non-negative , KBA , SCM-IBP-XLS-UI , Frontend , SCM-IBP-XLS , Excel Client , Problem

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