SAP Knowledge Base Article - Public

3374618 - An Exception Exists in Supplier Invoice Created from Customer Invoice

Symptom

A Supplier Invoice is created from customer invoice. However, it cannot be posted due to an exception 'Account assignment data missing for item X; see Cost Distribution'.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Supplier Invoicing Work Center.
  2. Navigate to the Invoices and Credit Memos View.
  3. Open supplier invoice ABC. (ABC represents the affected supplier invoice ID)
  4. Navigate to the Document Flow Tab, you notice that the supplier invoice is created based on a customer invoice.
  5. Navigate  to the Exception Tab, the mentioned exception would be found.
 

Cause

Currently for supplier invoice the base document is Purchase Order so account information flows from purchase order to Invoice. Since there is no Purchase order existing, the accounting information cannot be fetched.

  • Case 1:  Creating a standard Sales Order for a customer and no willing and needed to create a purchase order.
  • Case 2:  Processing the Internal intercompany business scenario.

Resolution

According to the master data you maintained, the seller and the account are partner company, the internal EDX as output channel in both account and supplier master for Customer Invoice / Credit Memo and Purchase Oder. The system will create the supplier invoice from customer invoice since supplier invoices only consider the output of customer invoice. This is expected behavior.

  • For case 1, you can void this supplier invoice manually if no intercompany scenario is involved. 
  • For case 2, the intercompany supplier invoice is created with reference to a customer invoice and there is no reference to a purchase order. Hence it is necessary to manually select the Account Assignment Type as ACC - General Ledger Account only. After setting the G/L account, system sets the invoice status to Ready for Posting.

     

Keywords

Account Assignment Data Missing, Cost Distribution, Intercompany, Supplier invoice, Customer Invoice, Credit memo. , KBA , SRD-SRM-SI , Supplier Invoicing , How To

Product

SAP Business ByDesign all versions