SAP Knowledge Base Article - Preview

3374824 - eSAC Authentication Error: It seems that you don't have an active account

Symptom

You have configured Embedded SAP Analytics Cloud (eSAC) in Sales/Service Cloud V2 but when accessing the stories, you see the below error:

"It seems that you don't have an active account
Please contact your system administrator and ensure you have an active account on this system."


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Product

SAP Analytics Cloud, embedded edition all versions ; SAP Sales Cloud Version 2 all versions ; SAP Service Cloud Version 2 all versions

Keywords

KBA , CEC-CRM-ANA , Analytics for SAP Sales/Service Cloud , Problem

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