3374921 - Error while adding subaccount in Cloud Connector - "Invalid or missing input"

Symptom

The error "Invalid or missing input" is thrown while adding or defining a subaccount in Cloud Connector.

Following error has been captured in ljs_trace.log

2023-09-06 18:06:28,647 +0530#INFO#com.sap.scc#https-jsse-nio2-8443-exec-6#          #Invalid or missing input
com.sap.scc.servlets.RequestFailureExecution$InvalidConfiguration: Invalid or missing input
...
Caused by: com.sap.scc.servlets.CriticalSccException: Preparation of tunnel certificate for subaccount-id@cf.us10.hana.ondemand.com account failed - host connectivitycertsigning.cf.us10.hana.ondemand.com: Temporary failure in name resolution not found.
    at com.sap.scc.ui.SubaccountControl.applyConfig(SubaccountControl.java:195)
    at com.sap.scc.ui.SubaccountControl.createSubaccount(SubaccountControl.java:115)
    ... 40 common frames omitted
Caused by: java.net.UnknownHostException: connectivitycertsigning.cf.us10.hana.ondemand.com: Temporary failure in name resolution

Environment

SAP Cloud connector

Product

CONNECTOR FRAMEWORK all versions ; SAP Business Technology Platform all versions

Keywords

Invalid or missing input, unknown region, subaccount, cloud connector, SCC, Temporary failure in name resolution , KBA , BC-MID-SCC , SAP Cloud Connector On-Demand/On-Premise Connectivity , Problem

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