SAP Knowledge Base Article - Public

3374928 - RMK Brand not honored when moving to RCM Candidate Profile in one specific scenario - Recruiting


In the RMK website, when log in as a candidate through the brand A, if we switch to a link from a brand B, then switch back to a link from the brand A, the Candidate Profile and Application Pages continue displaying the brand B layout.


SAP SuccessFactors Recruiting Marketing

Reproducing the Issue

  1. Access the RMK website in the default brand. e.g:
  2. Click on View Profile
  3. Sign In
  4. Click on a link in the header that will redirect the user to a different brand
  5. You will see you are now in another brand (Brand A) by checking the layout and by the url (, then click on View Profile
  6. You will see you continue in the B brand (cause you clicked on the View Profile from the B brand, so this is expected)
  7. Click in a link that will redirect the user to the Default brand
  8. You will see you're now back to the Default brand
  9. Click on View Profile and you will be redirected to the A brand instead of the Default brand


Site is sent blank for default and RCM takes the site id from the session


The engineering team finished the code review and informed the fix is currently aimed to be available with the next major product release b2311, currently scheduled for October 20th in Preview and November 17th in Production


theme, different brand, default brand, brand, rmk, candidate profile, layout, application , KBA , LOD-SF-RMK-INT , Int with RCM, Data Mapping, AwLi, Multilocation posting , Problem


SAP SuccessFactors HXM Core 2305