SAP Knowledge Base Article - Public

3374989 - Error "Cannot Change Status; Run ABC is Scheduled"

Symptom

When you are trying to set the status as Obsolete to the deletions run, it is throwing the below error.

Cannot Change Status; Run ABC is Scheduled (ABC is deletion run here)

Environment

SAP Cloud for customer

Reproducing the Issue

  1. Go to the Data Protection and Privacy work center
  2. Select Common Tasks sub view
  3. Click on the link Administer Obsolete Business Partner Removal Runs
  4. Select required one ABC [Here ABC is Run ID]
  5. Navigate to Actions button
  6. When trying to set obsolete, it is throwing the error.

Cannot change status; Run ABC is scheduled.

Cause

The tasks or processes running in the background could potentially slow down the current action or task from progressing smoothly.

Resolution

    You need to cancel the background job

    1. Go to Administration work center
    2. Got to Background Jobs view
    3. Find and select job 'ABC'
    4. Select Cancel 

    Follow the below steps further.

    1. Go to Data Protection and Privacy work center
    2. Got to Common Tasks view
    3. Select Administer Obsolete Business Partner Removal Runs link
    4. Select the active run 'ABC'
    5. Choose Actions button
    6. Set to Obsolete
    7. Select Refresh
    8. The run does not appear as Active anymore



    Keywords

    Business Partner Removal Runs; Obsolete Business Partner; Deletion runs, unable, can't, cannot, Cannot Change Status; Run ABC is Scheduled , KBA , AP-RC-ILM , ByD,C4C,Travel: Information Lifecycle Management , Problem

    Product

    SAP Cloud for Customer core applications all versions