SAP Knowledge Base Article - Public

3375078 - Global Application Settings - Localization pop-up does not appear


In the Global Application Settings screen, when clicking the globe icon (localization), the pop-up never shows up and the page is frozen.


SAP SuccessFactors Learning

Reproducing the Issue

  1. Go to Learning Administration 
  2. Go to System Administration > Configuration > Global Application Settings
  3. Find "Confirmation Text" under the "AICC Wrapper Settings"
  4. Select the globe icon



  1. In Learning Administration go to Preferences
  2. Change the admin preference to another locale that needs to be updated
  3. Navigate back to System Administration > Configuration > Global Application Settings
  4. Input the value of fields that need the translation and Apply Changes
  5. Repeat the process for each locale

See Also

For up-to-date Release timelines, please review these resources:

2171560 - How to be notified of new or updated SAP Notes or KBAs - SAP ONE Support Launchpad


stuck, frozen, page, global, application, settings, aicc, wrapper, text, locale, language, translation, KI2305, WEF-122523 , KBA , LOD-SF-LMS-ADM , System Admin, Global Variables, References , Known Error


SAP SuccessFactors Learning 2305