SAP Knowledge Base Article - Preview

3375278 - Free Tier: Connection to HANA free tier is being refused due to instance gone/deleted

Symptom

You are trying to access HANA Cloud instance(free-tier) of your trail account in BTP cockpit,  but the DB login screen is returning "Connection to HANA refused" for user DBADMIN. 

Or if you found the HANA cloud instance & HANA cloud data lake instance with free tier plan are all gone under your HANA cloud central tool of BTP cockpit.


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Environment

  • HANA cloud with free-tier plan

Product

SAP BTP, Neo environment 1.0 ; SAP HANA Cloud 1.0

Keywords

Free tier, free-tier, trail, accounts, BTP, cockpit, HANA cloud, instance, DBADMIN, connection refused, Connection to HANA refused, 90 days, instance gone, instance missing, deleted , KBA , HAN-CLS-HC , HANA Cloud Services HANA Cloud , HAN-CLS-HC-HDL , HANA Cloud HANA Data Lake , Bug Filed

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