SAP Knowledge Base Article - Public

3375364 - Custom Table APIs are not working correctly

Symptom

Getting 500 Internal Server error when trying to use patch method with https://CPQ TENANT URL/api/custom-table/v1/customTables/CUSTOM TABLE NAME/entries

Environment

SAP SALES CLOUD CPQ

Reproducing the Issue

Use API https://CPQ TENANT URL/api/custom-table/v1/customTables/CUSTOM TABLE NAME/entries to update custom table entries. 

Cause

Incorrect authorization token is used in API Call.

Used Authorization Type as bearer token which is 5-6 lines.

Resolution

Kindly use authorization type as JWT token which is 2-3 lines. 

For Custom Table APIS we need to use JWT Bearer token authorization  which is also explained in Custom Table API.

The process of generating the JWT token and using it on Custom Table API call is explained in below help article:

JWT Bearer Token API Authentication

Keywords

Custom Table, API, Call, Patch, Authorization, Bearer, JWT, Token , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Problem

Product

SAP CPQ 2024