SAP Knowledge Base Article - Preview

3375381 - Service Technician of Items is Overwritten When Service Technician on a Ticket is Changed

Symptom

Service Technician of Items is overwritten when Service Technician on a Ticket is changed even when Work Progress has already Started.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer core applications 2308

Keywords

Service Technician, Items, Work Progress, Overwritten, Replace , KBA , LOD-CRM-SRP , Service Request Processing , Problem

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