SAP Knowledge Base Article - Public

3375382 - Sales Order Volume Report does not Display the Cancelled Line Items of Sales Order

Symptom

You have cancelled few line items in sales order and they are not displayed in Sales Order Volume report.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Business Analytics work center.
  2. View: Design Reports.
  3. Search and open Sales Order Volume report.
  4. Set filter for Sales Order ABC (ABC represents Sales Order ID).
  5. Cancelled Line Items for example 10 and 20 are not displayed.

Cause

The Cancellation Status (Item) filter has been set as Not Canceled line items only, hence the cancelled line items were not displayed in report.

Resolution

The Cancellation Status (Item) filter needs to be cleared and then run the report again, you would be able to view the cancelled line items of sales order as well.

See Also

KBA 3039429 - Sales Order Volume Report not Showing Partially Cancelled Items

Keywords

Sales Order Volume; Report; Canceled; Items; Filter , KBA , AP-SLO-SO , Sales Order , Problem

Product

SAP Business ByDesign 2308 ; SAP Business ByDesign 2311