SAP Knowledge Base Article - Preview

3375515 - Internal Server Error when trying to access SAP HANA Cockpit


There is a connectivity issue with SAP HANA Cockpit or SAP HANA Database Explorer:

Internal Server Error

This can happen for example when access to Hana Cloud HDI Container from Business Application Studio is initiated or is called in any way.



  • SAP HANA Cloud
  • SAP Business Application Studio
  • SAP Business Technology Platform
  • SAP HANA Deployment Infrastructure (DI)


SAP Business Application Studio all versions ; SAP Business Technology Platform all versions ; SAP Cloud Platform Web IDE all versions ; SAP HANA Cloud all versions


SAP HANA Cockpit, SAP HANA Database Explorer, DBX, Cockpit, BTP, SAP HANA Cloud, HDI, Business Application Studio, Internal Server Error, BAS, Cloud, authorization, cache , KBA , HAN-DB-DI , SAP HANA DI (HDI): diserver, HDI plugins& client libs , HAN-BAS-DBX , HANA Database Explorer in Business Application Studio , HAN-CLS-HC , HANA Cloud Services HANA Cloud , BC-CP-CF-SEC-IAM , UAA, Authentication, Authorization, Trust Mgmnt , HAN-CPT-CPT2-DBX , SAP HANA Cockpit 2 Database Explorer , Known Error

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