SAP Knowledge Base Article - Public

3375735 - After running HRIS Sync Job, the value in EP becomes !!!unknown!!! 

Symptom

There is a mapping between EC field and EP field, the "Type of Reference Object" of EC field is picklist.

The value of EC field can be synced to EP field successfully, but after running HRIS Sync Job, the value of EP field becomes !!!unknown!!! .

Environment

SAP SuccessFactors Employee Central

Cause

The Non-unique External Code of picklist value is blank.

Resolution

Please maintain Non-unique External Code for the picklist value.

You can also use check tool to find picklist value which doesn't have Non-unique External Code.

Employee Central Core < Picklist items have external codes. (PicklistEmptyNonUniqueExternalCode)

Keywords

Non-unique External Code, PicklistEmptyNonUniqueExternalCode, check tool,  , KBA , LOD-SF-EC-HRS , HRIS Sync , LOD-SF-EC-FOO , Foundation Objects (Organisation, Pay and Job Structures) , Problem

Product

SAP SuccessFactors Employee Central all versions