Symptom
You face the error "Hostname ABC not verified: certificate:" when you try to sign in to mobile app, in which ABC represents the tenant URL.
Environment
- SAP Service Cloud v2
- SAP Sales Cloud v2
Reproducing the Issue
- Open SAP Sales Cloud mobile app.
- Fill the URL, Username and password.
- Click on Sign In.
- Error "Hostname ABC not verified: certificate:" is displayed.
Cause
This error is thrown when the device is not connected to the network.
Resolution
A Wi-Fi or cellular network connection is required to communicate with the server.
See Also
Keywords
Mobile, Network, Hostname, Not Verified, Sign In, Login , KBA , CEC-CRM-MOB , Mobile , How To
Product
SAP Sales Cloud and SAP Service Cloud Version 2 all versions