SAP Knowledge Base Article - Public

3375913 - Error "Hostname ABC Not Verified: Certificate:" To Sign In To Mobile App


You face the error "Hostname ABC not verified: certificate:" when you try to sign in to mobile app, in which ABC represents the tenant URL.


  • SAP Service Cloud v2
  • SAP Sales Cloud v2

Reproducing the Issue

  1. Open SAP Sales Cloud mobile app.
  2. Fill the URL, Username and password.
  3. Click on Sign In.
  4. Error "Hostname ABC not verified: certificate:" is displayed.


This error is thrown when the device is not connected to the network.


A Wi-Fi or cellular network connection is required to communicate with the server.

See Also

Help Documentation


Mobile, Network, Hostname, Not Verified, Sign In, Login , KBA , CEC-CRM-MOB , Mobile , How To


SAP Sales Cloud and SAP Service Cloud Version 2 all versions