SAP Knowledge Base Article - Public

3375960 - Commenting Widget throws error when adding a comment in SAP Analytics Cloud (SAC)


When attempting to add a comment using the commenting widget, you get one of the following errors:

"Result set from query execution is empty. Please check the SAP BW request for more details."

"An error occurred while processing your request! Please save the story and refresh the page. If the problem persists, please contact your system administrator."

"key is null"

Adding comments to tables works fine - only the commenting widget does not work


  • SAP Analytics Cloud (Enterprise) 2023.16

Reproducing the Issue

  1. Create analytical application based off of a live BW connection
  2. Add a commenting widget
  3. attempt to add a comment


This issue is currently under investigation by development.


This issue is currently under investigation by development.

See Also

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SAP Analytics Cloud 1.0