Symptom
Receives mails that PROVISIONING_ONBOARDING_2_EVERIFY_STATUS_SYNC_JOB failing
Production is selected as Account type in Compliance settings.
Environment
SAP SuccessFactors Onboarding
Resolution
Please go to Manage Data >> ComplianceConfiguration, you will find there are 2 US_EVERIFY.
One is correct with Production environment and another one is No Selection.
Please delete the wrong one by clicking on Take Action.
Then refresh oData API Cache.
The job is to synchronize the statuses which are pending from DHS side.
For Employment Authorized case there shouldn’t be an issue.
For pending cases in DHS, in case any issue, please create a support ticket.
Keywords
KBA , LOD-SF-OBX-FRM , Compliance 2.0 Country Forms (except i9&EV) , Problem