SAP Knowledge Base Article - Public

3376044 - E-Verify status synchronization job PROVISIONING_ONBOARDING_2_EVERIFY_STATUS_SYNC_JOB failing

Symptom

Receives mails that PROVISIONING_ONBOARDING_2_EVERIFY_STATUS_SYNC_JOB failing

Production is selected as Account type in Compliance settings.

Environment

SAP SuccessFactors Onboarding

Resolution

Please go to Manage Data >> ComplianceConfiguration, you will find there are 2 US_EVERIFY. 

One is correct with Production environment and another one is No Selection.

 

Please delete the wrong one by clicking on Take Action.

Then refresh oData API Cache.

The job is to synchronize the statuses which are pending from DHS side.

For Employment Authorized case there shouldn’t be an issue.

For pending cases in DHS, in case any issue, please create a support ticket.

Keywords

KBA , LOD-SF-OBX-FRM , Compliance 2.0 Country Forms (except i9&EV) , Problem

Product

SAP SuccessFactors Onboarding all versions