SAP Knowledge Base Article - Public

3376092 - RSBOLAP-017 warning message occurs when jumping from a query to an ERP transaction in AO

Symptom

In AO, when jumping from a Query to a transaction, the transaction is opened successfully in WEBGUI, but in AO, the following RSBOLAP-017 warning message regarding JAVA communication failure occurs:

  • Java communication error: Error when opening an RFC connection (CPIC-CALL: 'ThSAPOCMINIT', communication rc: CM_ALLOCATE_FAILURE_RETRY (cmRc=2)). (RSBOLAP-017, XXX)

or

  • Remote communication to Java stack failed or not configured: Error when opening an RFC connection (Internal error ). (RSBOLAP-017, XXX)

Environment

SAP Analysis for Microsoft Office

Reproducing the Issue

  1. Open a Query/workbook in AO.
  2. Select a cell of the crosstab and right click on it, in the context menu perform a jump to a transaction by clicking on 'GoTo'.
  3. The transaction is opened in WEBGUI, yet in AO, the warning occurs.

Cause

When doing an RRI-jump into a transaction, in frontend tool BEx Analyzer (which is SAP GUI based), it is possible to define on whether to jump into a SAPGUI or into a SAP GUI for HTML (WEBGUI). However, in other frontend tools, like Analysis for Office, it is only possible to jump into SAP GUI for HTML (WEBGUI). More information is available in KBA 2259207 - BW frontends - RRI jump open transactions only in SAP GUI for HTML (WEBGUI).

When jumping into WEBGUI, BW ABAP system checks table RSPOR_T_PORTAL.
If there is an entry with flag "Default Portal" set as "X", system tries to access this defined JAVA Portal.
**********************
RSPOR_T_PORTAL: 
    RFCDEST                                     SYSTEM_NAME                                                                      DEFAULT_PORTAL
    xxxxxxxxxx                                  xxxxxxxxxxx                                                                           X
********************** 
When this "Default Portal" entry exists but the corresponding JAVA Portal is no longer in use and inaccessible, the mentioned JAVA communication warning occurs.

Resolution

If the JAVA Portal is no longer in use, please either remove the flag "Default Portal" or delete the entry in RSPOR_T_PORTAL table.

Keywords

RRI; report-report interface; report report interface; RSBBS; AO; A4O; Analysis for Office; BI Java; RSBOLAP017; RSBOLAP 017 , KBA , BI-RA-AO-XLA , Excel Addin , BW-BEX-OT-RRI , BW Query Jump Targets (Report to Report Interface) , Problem

Product

SAP Analysis for Microsoft Office all versions