SAP Knowledge Base Article - Preview

3376108 - In the tool calendar, a reservation is not displayed if tools are reserved via a business rule

Symptom

The activity which a tool is assigned is not displayed in the tool calendar when booking a serialised tool via a business rule. 

The "toolAssignment.bookedEquipment" field is automatically populated with the equipment ID when a tool is booked manually, e.g. on the activity web sidebar screen. So this has been defined in the business rule, but somehow this field remains empty.


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Environment

  • SAP Field Service Management
  • SAP Field Service Management Master Data Management

Keywords

tools, calendar, reservation, missing, activity , KBA , CEC-SRV-FSM , Field Service Management , CEC-SRV-FSM-BR , FSM Business Rules , CEC-SRV-FSM-TMJ , FSM Time and Material Journal , How To

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