SAP Knowledge Base Article - Public

3376146 - Data filled in MDF personal data collection step cannot flow to the forms to be signed in the signature step


Candidate entered data in MDF during PDC step.

But the data is not populated to forms

Go to manage data and create Document Template Mapping Preview, the value is there.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


SAP SuccessFactors Onboarding


Known issue.


This is a known issue specific to mappings for an MDF entity. When there are multiple documents to be generated for a newhire & the document with MDF entity mapped is not generated first.

It will be fixed in next release.


2H 2023 Release

  • Preview weekend: October 20, 2023
  • Production weekend: November 17, 2023, 


The workaround is to create a document generation rule with "ONB2Process.User.<mdf_entity>" navigation.

Then for the document template placeholder, modify the mapping type from direct to rule and select the created rule for mapping. 

See Also


KBA , LOD-SF-OBX-DM , Document Management , Problem


SAP SuccessFactors Onboarding all versions