SAP Knowledge Base Article - Public

3376150 - LMS Tenants Decommissioning Request

Symptom

SuccessFactors Learning tenants decommissioning request.

Environment

SAP SuccessFactors Learning Management System (LMS)

Resolution

Please assist us in providing the customer approval email in the format provided below:

"Hello,

I hereby approve to delete the below instance and aware the data and configurations will be lost (if any) once the instance is deleted.

Tenant_ID : 

Product :

LMS URL :

Company_ID :

Data Center Purge : YES/NO

<Customer email DOMAIN>"

Note : There is no need to send the email to SAP Support Engineers email address. Customers can send the email message to a supervisor/manager, or to themselves, and then save the email message as a .msg file extension to attach it to the case. 

Keywords

Learning tenants decommission, LMS decommission, delete instance,  , KBA , LOD-SF-LMS-SER , Config. Consulting & Service Requests , How To

Product

SAP SuccessFactors Learning all versions