Symptom
SuccessFactors Learning tenants decommissioning request.
Environment
SAP SuccessFactors Learning Management System (LMS)
Resolution
Please assist us in providing the customer approval email in the format provided below:
"Hello,
I hereby approve to delete the below instance and aware the data and configurations will be lost (if any) once the instance is deleted.
Tenant_ID :
Product :
LMS URL :
Company_ID :
Data Center Purge : YES/NO
<Customer email DOMAIN>"
Note : There is no need to send the email to SAP Support Engineers email address. Customers can send the email message to a supervisor/manager, or to themselves, and then save the email message as a .msg file extension to attach it to the case.
Keywords
Learning tenants decommission, LMS decommission, delete instance, , KBA , LOD-SF-LMS-SER , Config. Consulting & Service Requests , How To