3376150 - Learning Tenants Decommissioning Request

SAP SuccessFactors Learning tenants decommissioning request.

SAP SuccessFactors Learning 

In order to perform the decommissioning request, open a ticket to LOD-SF-LMS-SER and please send the information below as an email file (.msg): 

• Authorization to perform the decommissioning, as such: "I hereby approve to delete the below instance and I am aware the data and configurations will be lost (if any) once the instance is deleted."
• Product - If you'd like to decommission a Learning instance, the product is "SAP SuccessFactors Learning"
• Tenant ID -  Is equivalent to the "System Number" found when opening a ticket
• Learning URL - It is found when accessing the "My Learning" tab, Ex: https://<companyId>.lms.hr.cloud.sap
• Company Signature - This is essential to confirm that the decommissioning was approved/requested by the company that owns the instance

Note : There is no need to send the email to SAP Support Engineers email address. Customers can send the email message to a supervisor/manager, or to themselves, and then save the email message as a .msg file extension to attach it to the case. 

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