Symptom
The user creation API in LMS is not updating the user's financial information, such as billing and shipping details.
Environment
SAP SuccessFactors Learning
Reproducing the Issue
1. Create a user using the API : "/learning/odatav4/user/v1/Users".
2. The payload includes billing and shipping details along with other user details.
3. When fired, the API is successful and a user is created with all the data except the finance data namely billing and shipping details.
Cause
- Coding Issue - Logic Error.
Resolution
- This issue will be corrected in the 2H 2023 (b2311) Release
- The API will now be able to update the use details with billing and shipping address
- Release dates can be found on SAP SuccessFactors Product Release & Road Map Information
See Also
For up-to-date Release timelines, please review these resources:
2171560 - How to be notified of new or updated SAP Notes or KBAs - SAP ONE Support Launchpad
Keywords
API not updating finance information, billing and shipping details not getting updated through API , KBA , LOD-SF-LMS-ODA , Web Services OData , Product Enhancement