SAP Knowledge Base Article - Public

3376320 - FTE Value Multiplied by 10 When Terminating Users

Symptom

When terminating users the FTE value is being multiplied by 10.

Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Go to the profile for a user to be terminated
  2. Click "Actions" > "Termination"
  3. Add termination details and save
  4. Error message appears "FTE is greater than 1"

Cause

The FTE value is being multiplied by 10 when the system language is set to German, Spanish, Portuguese or Dutch.
The error message is raised due to an onSave rule on job information which validates that FTE is greater than 1.
If the rule is removed the error will not be raised but the termination record will be saved with the FTE value multiplied by 10.

Resolution

Workaround:

The workaround to bypass the issue is to Disable Centralised Services for Termination UI.
This can be done by going to Admin Centre > Company System and Logo Settings > Disable "Enable Centralized Services to Save Changes on the Manager Self-Service UI for Termination Details" > Save Changes. 

FIX:

The fix will be deployed in both Preview and Production on Sept 21st

Keywords

FTE, German, Germany, Spanish, Portuguese, Dutch, Language, Termination, resignation , KBA , LOD-SF-EC-TER , Termination Details , Problem

Product

SAP SuccessFactors HXM Core 2305