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3376595 - Printer Driver caused SAPSprint crash


SAPSprint has crashed. There is similar entries such below in Event Viewer:

Description: The process was terminated due to an unhandled exception.
Exception information: Exception code cXXXXXXX, exception address XXXXXXXXXXXXX"
Faulting application name: sapsprint.exe, version: XXXX.X.X.XX, time stamp: 0x6488f77b
Faulting module name: <PRINTER>_X.DLL, version:, time stamp: 0x634cf4b9
Exception code: 0xc0000005
Fault offset: 0x00000000000a9976
Faulting process id: 0x668
Faulting application start time: 0x01d9d562ae5b204b
Faulting application path: C:\Program Files\SAP\SAPSPrint\sapsprint.exe
Faulting module path: C:\Windows\system32\spool\DRIVERS\x64\3\<PRINTER>_X.DLL

<PRINTER> will be the printer driver that caused the crash.



  • SAP R/3 4.6C and above
  • SAP ERP 6.0 all releases
  • SAP NetWeaver all releases
  • SAP S/4HANA on-premise all releases
  • SAP ABAP Platform all releases
  • SAP GUI all versions


SAP NetWeaver all versions


Microsoft Server 2022, Windows, print server, SAPSprint server, print, driver, dll, .dll, crash, event log, windows log, viewer, faulty module. , KBA , BC-CCM-PRN , Print and Output Management , Problem

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