Symptom
During onboarding, candidate was asked to fill in Australia Superannuation forms twice.
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
1. Candidate go to onboarding signature step, filled Australia Superannuation form and submitted. eg. AUS_SAF_2021_V2
2. Australia Superannuation form generated again and ask candidate to sign.
3. Go to manage data> compliance process, there are two AUS_SAF_2021_V2 forms under ''toUserData''.
Cause
AUS_SAF_2021_V1 and AUS_SAF_2021_V2 forms have the same ''effectiveDate'' in Manage data> Formselectionfilter.
Resolution
Please reach out to SAP support. Need to execute a script by operation engineer to update the effective date for one of the Australia Superannuation forms.
@Support Engineer: Check internal Memo for script information.
Keywords
duplicate compliance forms, duplicate Australia forms, Australia Superannuation form, AUS_SAF_2021_V2, AUS_SAF_2021_V1, Superannuation , KBA , LOD-SF-OBX-FRM , Compliance 2.0 Country Forms (except i9&EV) , Problem