SAP Knowledge Base Article - Preview

3376701 - Opening a Database Resource in Database Directory of HANA Cockpit Failed with Error: "Cannot connect to backend service."

Symptom

When trying to open a database resource in Database Directory of HANA Cockpit, it failed with error "Cannot connect to backend service."

 

In cockpit-hdb-svc.log, you found the following error:

FAIL_TO_RETRIEVE_REQUEST: Fail to retrieve request: {}: Cannot get JDBC URL 

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

HANA Cockpit 2.0

Product

SAP HANA, platform edition 2.0

Keywords

HANA Cockpit, Cockpit, Database Directory, database resource, Cannot connect to backend service, Cannot get JDBC URL, FAIL_TO_RETRIEVE_REQUEST, Fail to retrieve request, cockpit-hdb-svc
 
, KBA , HAN-CPT-CPT2-ADM , SAP HANA Cockpit 2 (Administration Core) , Problem

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