SAP Knowledge Base Article - Public

3376797 - "App could not be opened" error after first login, application navigation works after error message pop-up is closed

Symptom

When accessing a tile after logging in for the first time, the following error messages are raised: "App could not be opened either due to an incorrect SAP Fiori launchpad configuration or a missing role assignment. Failed to resolve navigation target "#SemanticObject-action". This is most likely caused by an incorrect SAP Fiori launchpad content configuration or by a missing role assignment."

Environment

SAP S/4HANA Cloud

Reproducing the Issue

  1. Log in to SAP S/4HANA Cloud system.
  2. Once the Fiori Launchpad has loaded, click on any tile.
  3. Getting error message: App could not be opened either due to an incorrect SAP Fiori launchpad configuration or a missing role assignment. Failed to resolve navigation target "#SemanticObject-action". This is most likely caused by an incorrect SAP Fiori launchpad content configuration or by a missing role assignment.
  4. In the error message pop up, click on the Close button.
  5. Click again on the same tile and no issue is found.

Cause

There are several causes for this error message but it has been noticed that the most common cause is that the end user is using the wrong SAP Fiori Launchpad URL https://my123546.s4hana.ondemand.com/ui#shell-home 

Semantic Objects are case sensitive.

Resolution

The SAP Fiori Launchpad semantic object should be https://my123456.s4hana.ondemand.com/ui#Shell-home

Keywords

first login, first time tile access, Shell-home, App could not be opened either due to an incorrect SAP Fiori launchpad configuration or a missing role assignment, Failed to resolve navigation target "#SemanticObject-action". This is most likely caused by an incorrect SAP Fiori launchpad content configuration or by a missing role assignment. , KBA , CA-FLP-FE-AI , Fiori Launchpad Application Integration , Problem

Product

SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions