SAP Knowledge Base Article - Public

3376930 - Redesigned Applicant Workbench Error "Failed to GET "Profile Information" data" - Recruiting Management


The following intermittent issue has been thrown when processing applicants using the Redesigned Applicant Management Workbench:

  • internalMessage=Failed to GET "Profile Information" data.;
  • errorMessage=Required long parameter 'jobRequisitionId' is not present;


"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


SAP SuccessFactors Recruiting Management


The issue has been acknowledged by SAP Software Engineering team and will be fixed within 2311 release.

Temporally workaround will be refresh the page. Or alternatively, you can switch back to the legacy workbench.

See Also - Redesigned Applicant Management Workbench - Recruiting Management


errorMessage, internalMessage, Required, lon, parameter, jobRequisitionId, present, Failed, Profile Information, UXR , KBA , LOD-SF-RCM , Recruiting Management , LOD-SF-RCM-APP , Applicants and Job Applications , Problem


SAP SuccessFactors Recruiting all versions


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