SAP Knowledge Base Article - Public

3376930 - Redesigned Applicant Workbench Error "Failed to GET "Profile Information" data" - Recruiting Management

Symptom

The following intermittent issue has been thrown when processing applicants using the Redesigned Applicant Management Workbench:

  • internalMessage=Failed to GET "Profile Information" data.;
  • errorMessage=Required long parameter 'jobRequisitionId' is not present;

wHMoQ6Y8WyoxAAAAABJRU5ErkJggg==

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Recruiting Management

Resolution

The issue has been acknowledged by SAP Software Engineering team and will be fixed within 2311 release.

Temporally workaround will be refresh the page. Or alternatively, you can switch back to the legacy workbench.

See Also

https://launchpad.support.sap.com/#/notes/3369122 - Redesigned Applicant Management Workbench - Recruiting Management

Keywords

errorMessage, internalMessage, Required, lon, parameter, jobRequisitionId, present, Failed, Profile Information, UXR , KBA , LOD-SF-RCM , Recruiting Management , LOD-SF-RCM-APP , Applicants and Job Applications , Problem

Product

SAP SuccessFactors Recruiting all versions

Attachments

Pasted image.png