3377129 - Unable to initiate onboarding process. Reason: Conflicting mapping found for fields [FirstName, LastName]. Ensure these fields are mapped only in one entity in admin tools. - Onboarding 1.0

When initiating the onboarding from Recruiting for an candidate, the following error occurs:

Unable to initiate onboarding process. Reason: Conflicting mapping found for fields [FirstName, LastName]. Ensure these fields are mapped only in one entity in admin tools.

SAP SuccessFactors Onboarding 1.0

1. Go to Recruiting > Job Requisition > Candidates > Take Action
2. Select Initiate Onboarding
3. The error will appear

• The mapping in the Onboarding 1.0 Integration Setup does not match the mapping in the Recruiting Templates.
• The First and Last name are not mapped for the following templates:
  • Job Application
  • Job Requisition
  • Job Offer

1. Go to Onboarding 1.0 Integration Setup
2. Validate if the mapping is correct for all three available templates
   • Job Application
   • Job Requisition
   • Job Offer
3. Select the template that you are using for this scenario
4. Save the changes after updating the mapping. 
   • By default, the save option is disabled. Just make any change and revert it back to enable the save button

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